Customer Service - Bayan Lepas, Malaysia - RIGHT PRISTINE MANPRO SDN BHD

RIGHT PRISTINE MANPRO SDN BHD

Verified Company

Bayan Lepas, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Responsibilities:

As the main lead person of communication between customers and internal party on assigned areas/customers.
To handle correspondence related to all customer service and marketing activities.
To represent the company in attending meetings with customers, communicate & maintain good customer service and business relationships in assigned areas.

- to be proactive and establish an effective working relationship with all support departments.

To manage multiple projects at the business and organization level by working with interdepartments.
To coordinate, follow up and attend all customer's external audits and ensure compliance to all audit areas by working with interdepartments.

- interdepartmental data analysis by collecting latest data and prepare data presentation to customers (Gantt Chart, Diagram, Tables & etc)

To prepare, monitor, and review the expiry date and terms & conditions of the customer's agreement.
To support company activities and customer's special event announcements.
To provide accurate reports and timely reports to the superior and Management.
To participate in external (RBA, customerrelated) and internal audits (ISO, RBA &, etc)
To ensure operational activities meet the department's objectives and achieve department KPIs.
To assist in the preparation of tenancy agreement and support on Admin Operations when required by superior or Management from time to time.
To undertake and execute and adhoc assignments or other job tasks as and when required by superior or management from time to time.

Requirements:

At least 2 years experience in a related field.
Required Skill(s): Strong interpersonal and communication skills are essential, Has initiative and is able to work independently in a variety of situations, Good time management is essential, Possess own car transport
Preferably Senior Executive specialized in Customer Service or equivalent.

Job Types:
Full-time, Permanent

Salary:
RM2, RM4,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Bayan Lepas: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

Experience:

Language:

Account Officer/executive