F&b Operations Manager - Kuala Lumpur, Malaysia - A&W (Malaysia) Sdn Bhd
Description
Overview
We're on the lookout for Operations Manager to be the driving force for our operational success to realize our vision to be the most admired F&B brand in Malaysia.
Provide leadership, coaching and strategic direction to a team of Area Managers and Restaurant Management Team in the region to achieve sales and profit targets through people management and improved store operations.
**Hiring Locations:
- **-
Kuala Lumpur:
-
Selangor
Key Responsibilities:
- To oversee Area Managers and responsible for the region performance to meet region KPIs and A&W operational standards
- Plan and work to budgets, maximize profits and achieve sales targets set by the Management
- To provide the region sales analysis and prepare necessary proposal on the regions sales/financial/KPI results
- To conduct monthly Business Review with each Area Managers
- Recruit, train, and develop a highperforming Restaurant Management Team (RMT)
- Maintain a strong focus on quality assurance, food safety, and health and safety standards, ensuring compliance with local regulations and company policies
- Foster a positive work culture that accordance to Company core values that encourages teamwork, open communication, and a commitment to excellence among staff
- Daily intervention on trigger point exceptions from daily financial report and daily complaints
- To prepare master plan for each new store opening activities in the region, ensure standards of hygiene are maintained and that the restaurant comply with health and safety regulations
- Prepare reports and other performance analysis documentation
- Store visitation and market visits
- *
- Degree or Diploma in any discipline
- Minimum 7 years' managing experience in multiple F&B outlets & group of area managers, with proven records of operational success in sales & cost control
- Proficiency in Microsoft Office Suite
- Analytical and report writing skills
- Effective communication and interpersonal abilities, capable of collaborating with diverse teams and stakeholders
- Exceptional leadership skills with a track record of building and motivating highperforming teams
- Business acumen and excellent with figures and P&L
- Flexibility to travel between different outlets and locations as required
Salary:
RM6, RM8,000.00 per month
Benefits:
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
- F&B Management: 5 years (preferred)
Ability to Commute:
- Kuala Lumpur (required)
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