Billing Specialist - Kuala Lumpur, Malaysia - SWIFT Financial Messaging Services
Description
About the RoleWhat do you want to expect:
- Manage customer billing activities, ensuring accurate and timely invoicing.
- Review and analyse billing data to identify discrepancies and resolve billingrelated issues promptly.
- Collaborate with internal stakeholders, such as sales, finance, and legal, to ensure accurate contract information and billing terms.
- Monitor customer contracts, ensuring compliance with terms and conditions and proper documentation.
- Conduct periodic audits to identify billing and contract management risks and implement appropriate controls.
- Work closely with the sales team to validate contract terms, pricing, and discounts.
- Provide support and guidance to customers regarding billing inquiries, discrepancies, and dispute resolution.
- Continuously improve billing and contract processes by identifying opportunities for automation, streamlining, and efficiency enhancements.
- Stay uptodate with industry regulations and best practices in billing and contract management.
- Bachelor's degree in accounting, finance, business administration, or a related field (or equivalent work experience).
- Proven experience in customer billing and contract management, preferably in a fastpaced environment.
- Strong understanding of control and risk adherence principles.
- Excellent analytical skills with the ability to interpret complex data and identify trends and patterns.
- Proficient in using billing and contract management systems/software
- SAP, Confluence, Salesforce Lightning/Apttus etc
- Detailoriented with exceptional organizational and problemsolving abilities.
- Strong communication and interpersonal skills to collaborate effectively with internal teams and external customers.
- Ability to handle multiple tasks and prioritize workload effectively to meet deadlines.
- Continuous improvement mindset with a proactive approach to identifying and implementing process enhancements.
- Familiarity with relevant regulations and compliance requirements in the billing and contract management field.
Review LinkedIn profile of the people on the list below:
- Fabienne Lemense
- Operational Billing Department Lead
- Natasya Rosli
- Recruiter for the position.
- Victor Ooi
- Recruiter for the position.
- We put you in control of career
- We give you a competitive package
- We help you perform at your best
- We help you make a difference
- We give you the freedom to be yourself
- We give you the freedom to be yourself
- age, background, culture, colour, disability, gender, nationality, race, religion_
- , or veteran/military status._
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