Operation Executive - Kuala Lumpur, Malaysia - MHA Consultancy Services Sdn Bhd

MHA Consultancy Services Sdn Bhd

Verified Company

Kuala Lumpur, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Key Responsibilities:

Organize and advance the payment system to ensure the accurate and timely processing of all transactions.
Investigate and resolve any paymentrelated issues, such as chargebacks or refunds.
Foster and maintain relationships with payment partners, banks, and other financial institutions.
Collaborate with other departments, such as customer service and finance, to address paymentrelated issues and enhance the overall payment experience for customers.
Determine highrisk transactions and respond timely to mitigate potential losses by placing holds, restricting accounts, and recommending closures of account transactions.
Performing evaluation of transaction risk and followup actions such as liaison with the customer and payment institutions for further verification
Conducting research to understand the market needs and targeted audience.
Conduct extensive market research and analysis to identify emerging trends, technologies and industry best practices in the payment gateway sector.
Stay uptodate with advancements in payment systems.
Collaborate with crossfunctional teams, to conceptualize and develop new payment gateway solutions.
Establish partnerships with external technology providers and industry experts to leverage their expertise and foster collaboration in development of new payment solutions.
Perform any other tasks and assignments as directed by the management.
Ensure all meetings are conducted successfully
Manage system, payment gateway, reply inquiry

Requirements:

Benefits:

Salary:
RM3, RM5,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Education:

Language:

Customer Service