Assistant Banquet Manager - Langkawi, Malaysia - Pan Pacific Hotels Group

Pan Pacific Hotels Group

Verified Company

Langkawi, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Description

Malaysia

PARKROYAL Langkawi Resort

Food & Beverage

Job Grade:

Full-time

Nestled on the pristine Pantai Tengah beach, the PARKROYAL Langkawi Resort is an idyllic seaside haven where balance, simplicity and joy come to life, offering the ultimate beach holiday.

Located on the longest stretch of beach in Langkawi, PARKROYAL Langkawi Resort is a collection of 300 modern guest rooms, suites, and 7 spacious exclusive villas, equipped with unique facilities and amenities.

Each private villa features a private dip pool with direct access to the beach. Dining options include a speciality restaurant, an all-day dining, an ocean view lounge, and a swim-up bar.

Take a swim at the infinity pool on level 5 overlooking the Straits of Malacca and unwind with a drink or two.

Featured amenities include 24-hour front desk, business center, gymnasium and a kids' club. Nourish your soul, body and mind with an invigorating spa treatment at our SUASANA Spa.

The Role

Reports directly to the Banquet Operations Manager
Assist the Banquet Operations Manager in overseeing the department in his/her absences
Ensure the efficient and smooth operation of the department
Assist in the management of all Banquet operations including but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, systems use and management, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Supervises food and beverage set up and clean up
Assist in planning, organizing and executing all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc
Assist in monitoring and developing team member performance including but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
Assist in recruiting, interviewing and training team members
Greet clients and respond to guest requests in a timely, friendly and efficient manner
Consistently monitor and adhere to the Company's operating standards and service culture
Build commitment and inspire team members to do the best job possible
Assist the Banquet Operations Manager in building a strong team which works well together and which is mutually supportive so that the entire team can achieve a higher level of service
Ensure engagement in team through developmental opportunities, rewards and recognition
Participate in the setup of meeting rooms and assist in the upkeeping of the brand standard

Talent Profile

Minimum 2 to 3 years of work experience in a similar role, preferably including 5 star experience
Projects professional image at all times through personal presentation / interpersonal skills
Desire and ability to train and develop team members
Maintains awareness of industry trends in service, product and presentation
Initiates contacts and establishes rapport easily
Organises time and work efficiently
Effective numeracy, verbal and written communication skills
Appreciates and maintains an effective outlet for stress
Willingness to work weekends and public holidays as part of the job role

How to Apply