Customer Service - Air Itam, Malaysia - Career International Fos Sdn. Bhd
Description
Whom we seek?
- Able to communicate efficiently.
- Preferred to have at least call centre experience.
- Able to work on rotational shift.
What is your job tasks?
- Assisting customers via Email, chat, phone and other channels at a high degree of quality
- Ensure all communication is handled professionally and promptly but with a human touch across all channels
- Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand
- Meet targets and requirements set by the client and management.
- Appropriate knowledge and information shared by the client and management team.
- Take the extra mile to engage with consumers.
Salary:
RM2, RM3,000.00 per month
Benefits:
- Parental leave
Schedule:
- Day shift
Education:
- STM/STPM (preferred)
Experience:
Customer Care Specialist: 1 year (preferred)
Language:
- Mandarin (required)
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