Night Shift Mandarin Customer Service - Kuala Lumpur, Malaysia - KAALI HR SDN. BHD.
Description
Requirements:
- Permanent Night Shift (8pm5am/11pm 8am)
- Monday to Friday (weekend off)
- Fresh Grad with SPM are welcomed to apply.
- Good in Mandarin and English.
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
Benefits:
- Travel allowance, KPI allowance, Shift allowance etc will be given
- RM 7000 will be provided for the first year bond with the company.
- Employee insurance.
Job Types:
Full-time, Fresh graduate
Salary:
From RM3,425.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Night shift
Supplemental pay types:
- Attendance bonus
- Performance bonus
- Signing bonus
Application Question(s):
- Are you able to start immediately?
Education:
- STM/STPM (required)
Language:
- Mandarin (required)
- English (required)
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