Muhammad Dinie Akmal Mohd Zain

February 2022 – Present

• Provides support to the service center manager of the parts inventory
• Oversees computerized parts catalog system and maintains a running inventory of regular and special-order parts and supplies
• Dispenses parts to service mechanics
• Identifies optimum sources for replacement parts and assemblies
• Receives and inspects incoming shipments for correct quantity and quality of materials
• Processes invoices for payments and maintains proper records
• Obtains quotes on major expenditures and obtains approval for nonroutine purchases
• Maintains knowledge of pricing, change in parts and technical service bulletins through collaboration with sales and other company staff

Sales, Bumirai Maran Sdn. Bhd. (Selangor)

(Subsidiary of Kawasaki Motors Malaysia Sdn. Bhd)

• Coordinate with respective government Agencies to provide technical training arrangement for end user
• Liaise with service department for fleet service arrangement for government for the Government Agencies
• Deliver request from end user and coordinate with marketing & production department for customization
• Determine costing to participate in tender/ project by government
• Determine project schedule and time frame needed by referring with the related department of each project
• Coordinate with vendor which involve in project to ensure the timeline follow as planned
• Manage project with PDRM for spare parts supply with total contract amount RM 25.0 Million
• Manage project with MINDEF for motorcycle supply with contract amount RM 4.3 Million

August 2019 – February 2020

• Conducted test run for a project (Smart Helmet)
• Validated and verified test run result
• Demonstrated and presented the project to targeted clients
• Provided documentations relating to Smart Helmet for Support Team 
• Assisted in ad hoc tasks by the Team Leader

January 2015 – October 2015

• Assisted as a front liner to greet customers and schedule service appointments
• Assisted in handling customer complaints and warranty cases
• Able to translate customers’ repair problems into standard repair terminology
• Able to explain repairs to customers and test-drive vehicles to confirm service repairs
• Conducted estimating cost and time needed for repairs

June 2013 – October 2013

• Conducted minor and major service
• Assisted in engine overhaul
• Assisted in audio and alarm system
• Assisted in diagnostic and troubleshoot the vehicle problem (Engine)
• Assisted in diagnostic and troubleshoot of HVAC System for vehicle 

Diploma in mechanical engineering (automotive) [3.27]

Politeknik Kota Bharu (PKB) — 2011 - 2014