Celcom & Digi Jobs in Malaysia

Senior Operational Excellence Specialist

1 day ago

Senior Operational Excellence Specialist · Role Summary: · Drive operational excellence programs by collaborating with divisional leaders and initiative owners to make CelcomDigi the most efficient telco in the region, focusing on cost management, process improvements, and change ...

Automation & Digitalization Ops Specialist

1 week ago

Role Summary · The Automation and Transformation Specialist leads strategic retail automation projects across various channels. · This role involves spearheading solution development, providing expert guidance, identifying opportunities for automation, researching, evaluating, an ...

Head of Store Development

1 week ago

Head of Store Development & Roll Out · This position manages CelcomDigi-branded stores' rollout and maintenance, ensuring they are in good condition through structured project management. · Key Responsibilities · Spearhead new store design concepts within the Sales & Retail divis ...

Budget & Contract Management Specialist

1 week ago

Role Summary · In this role at CelcomDigi, you are responsible for monitoring, tracking and maintaining all budgetary matters related to Customer Experience Division (CXD). This includes budget planning, utilization, optimization and reporting. You must ensure CXD complies with t ...

Commercial Analyst

1 week ago

Budget & Optimization Specialist · An experienced and highly energetic professional who has a proven track record of developing and managing cost optimization programs and channel profitability dashboards, covering both financial and operational aspects. · This role requires iden ...

CelcomDigi Young Talent Programme

1 week ago

Elevate your career with CelcomDigi's Young Talent Programme, an enriched 2-year learning journey that immerses you in the dynamic world of telco-tech. · Explore Diverse Career Paths: · Data & Advanced Analytics · Digital Marketing · UI & UX · AR & VR · Cyber Security · Sustainab ...

Retail Rewards

1 week ago

Retail Rewards & Program Specialist · This role designs and manages incentive programs, aligning them with company goals. · Key Responsibilities: · Develop and implement incentive and reward programs aimed at boosting employee performance, customer satisfaction, and retail sales. ...

Unit Head, Sales Management

5 days ago

Unit Head, Sales Management (Northern) · A fixed-term contract role based in Jelutong, Penang. · Operationalizing Fibre Acquisition sales management involves planning, developing, and executing sales tasks to meet revenue and acquisition targets. This includes managing the sales ...

Marcomm (Prepaid & Youth) Specialist

1 day ago

Job Description · The role focuses on driving the core prepaid business and its key segments, collaborating with various departments to create and implement impactful marketing strategies. · Responsibilities: · Work alongside the Unit Head, MarComm (Prepaid & Youth) to drive the ...

Senior Legal Counsel

4 days ago

Senior Legal Counsel · We are seeking a highly skilled and experienced Senior Legal Counsel to join our team at CelcomDigi. The successful candidate will play a critical role in overseeing legal matters related to corporate exercises, financing, governance advisory, technology, a ...

CelcomDigi Young Talent Programme

1 week ago

Employment Type: Contract · Location: Petaling Jaya / Subang Jaya, Malaysia · Elevate your career with CelcomDigi's Young Talent Programme by embarking on a 2-year learning journey with us. This programme is designed to immerse you in the dynamic world of telco-tech, equipping yo ...

Head of QA

5 days ago

Head of QA & Governance · Fixed Term Contract (2years) · This role is responsible for maintaining a high and consistent level of service delivery quality at all customer touchpoints, across all channels and platforms, aligning to the Customer Experience vision and goals of Celcom ...

Head of CX Reporting

5 days ago

Head of CX Reporting · Employment Type: Contract · Job Description: · Job Description · A fixed-term contract for two years at CelcomDigi requires a Head of CX Reporting to lead the design and development of a timely, accurate, and robust reporting framework on customer experienc ...

Strategy & Business Intelligence Specialist (CX Insights)

5 days ago

Strategy & Business Intelligence Specialist (CX Insights) · This role at CelcomDigi involves gathering, analysing and interpreting data to gain a deep understanding of consumer behaviour, market and industry trends, and competitive landscape. · The successful candidate will estab ...

Head of CX Operations

5 days ago

Head of CX Operations · Employment Type: Contract · A key role at CelcomDigi involves leading the management and optimization of customer experience operations, including contact centre, billing & collections, and outbound telesales. The ideal candidate will be responsible for en ...

Customer Journey

1 day ago

Customer Journey & Service Innovation Specialist · This role optimizes the customer journey for prepaid and postpaid products. · Key Responsibilities: · Map and analyze customer journeys, identifying key touchpoints and Moments of Truth. · Conduct customer research to understand ...

Strategy & Business Intelligence Specialist (Strategy)

5 days ago

Strategy & Business Intelligence Specialist (Strategy) · CelcomDigi seeks a strategic thinker to drive the customer-centric mindset and culture across the organization. This role is responsible for developing and implementing the CX vision and strategy roadmap, aligned with corpo ...

Strategy Modelling

1 week ago

Key Objectives · We are seeking a highly skilled and strategic individual to drive key projects that will generate new revenue streams for the Group. The ideal candidate will have a proven track record of leading strategy-type projects and experience in analysing numbers and deve ...

head of accounting

1 day ago

Head of Accounting & Financial Reporting · This role oversees group consolidation financial reporting, Principals Reporting, and MCMC reporting, excluding Accounting Separation. The ideal candidate will ensure compliance with group policies and approved Accounting Standards. · Th ...

Performance Management Specialist

1 day ago

Job Title · Performance Management Specialist · About the Role · The Performance Management Specialist will be responsible for developing, implementing, and interpreting performance management policies, procedures, and processes to ensure their effectiveness. · This includes mana ...