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Teleperformance

Teleperformance in Malaysia

64 jobs at Teleperformance in Malaysia

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  • Teleperformance

    WFM Scheduler

    2 days ago

    Teleperformance Balik Pulau, Malaysia

    Overview · Infer forecast from reports on historical call volume, handle time and operational performance. · Develop call forecasts to a level of detail necessary for effective headcount planning and scheduling (interval level, daily level, weekly and monthly staffing requireme ...

  • Teleperformance

    Content moderator

    2 days ago

    Teleperformance Bayan Lepas, Malaysia

    Overview Content Review Analyst (Content Moderator) jobs continue to be on the rise as the online world never stops needing content moderation. Content Moderation is essential for guarding, maintaining the online reputation of a business. AI technology shall be deployed for the f ...

  • Teleperformance

    Customer Success Specialist

    1 week ago

    Teleperformance Singapore, Malaysia

    The Customer Success Specialist (CSS) will povide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company · The CSS will be the primary contact for custo ...

  • Teleperformance

    Collection Officer

    1 week ago

    Teleperformance Singapore, Malaysia

    To call and follow up on past due delinquent accounts to secure payments to prevent flow through of accounts in compliance with regulatory and bank requirements. Possess the ability to negotiate with borrowers to make the payments required to control delinquency flow and to achie ...

  • Teleperformance

    Assistant qa manager

    4 days ago

    Teleperformance Bayan Lepas, Malaysia

    Overview Job Summary Qualifications Requirements: Proficient in Mandarin, Malaysian & English Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams3+ years of demonstrated management abili ...

  • Teleperformance

    Telesales Executive

    4 days ago

    Teleperformance Singapore, Malaysia

    Holiday agent to support the company in delivering holidays experiences that create unique memories for our members by providing exceptional after service and offering a value added travel products and services resulting in increased growth and profit through member referrals and ...

  • Teleperformance

    AML Analyst

    2 days ago

    Teleperformance Petaling Jaya, Malaysia

    Overview · AML Junior Analyst is responsible in analyzing potentially fraudulent transactions. You will monitor assigned profiles and review underlying data to assess and recommend as necessary. · Qualifications · Education: · University Degree & above · Laguange: · Primary ...

  • Teleperformance

    Real Time Analyst

    2 days ago

    Teleperformance George Town, Malaysia

    Overview · Qualifications · 1-3 years of experience in the same capacity · Strong data analytics and creation of reports · Experience in automating task/reports that are manual to reduce cycle time and defects. · Proficient user of Excel and understanding call center statis ...

  • Teleperformance

    Content Moderator

    2 days ago

    Teleperformance Balik Pulau, Malaysia

    Overview · E-commerce Content Moderation Specialist Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rule ...

  • Teleperformance

    Customer Success Specialist

    2 hours ago

    Teleperformance Singapore, Malaysia

    The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound and outbound phone callss. · The CSS will be the primary contact for customers using the client's food ...

  • Teleperformance

    Content Moderator

    4 days ago

    Teleperformance Singapore, Malaysia

    Provide timely support to customers through available communication channels (email and chat) · Identify and escalate priority issues through proper channels when necessary · Follow up with customers to ensure their technical issues are resolved · Work with other team members in ...

  • Teleperformance

    QA Supervisor

    4 days ago

    Teleperformance Singapore, Malaysia

    Job Summary · The Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely · and effective implementation of all company's policies, procedures, and maintaining a system of · quality and reliability testing for the products and development pr ...

  • Teleperformance

    Real Time Analyst

    3 days ago

    Teleperformance Malaysia

    Responsibilities · Develop and implement Customer Service inbound and outbound contact strategies. · Ensure Call Centre applications, routing, hardware and software technologies (i.e., Nice, IEX, Aspect, Verint, Genesys & AVAYA) are running as designed. · Maximize effectivenes ...

  • Teleperformance

    Training Supervisor

    2 days ago

    Teleperformance George Town, Malaysia

    Overview · Job Summary · If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you · Qualifications · Main Requirements: · Bachelor's degree or equivalent diplo ...

  • Teleperformance

    Content Moderator

    2 days ago

    Teleperformance Balik Pulau, Malaysia

    Overview · Provide timely support to customers through available communication channels (email and chat) · Identify and escalate priority issues through proper channels when necessary · Follow up with customers to ensure their technical issues are resolved · Work with other team ...

  • Teleperformance

    Team Lead

    2 days ago

    Teleperformance Petaling Jaya, Malaysia

    Qualifications · Minimum requirements: · Bachelor Degree preferred · Significant experience in a complex fast paced environment · Minimum 2 years of prior relevant people management experience · Strategic thinker with strong analytical and creative problem-solving skills · Exc ...

  • Teleperformance

    Marketing & Business Analyst Intern

    2 days ago

    Teleperformance George Town, Malaysia

    Qualifications · Currently enrolled in a bachelor's degree program in business, marketing, or a related field. · Proficient in Microsoft Excel and PowerPoint, with the ability to create compelling presentations and reports. · Demonstrated excellence in written and verbal commun ...

  • Teleperformance

    AML Analyst

    2 days ago

    Teleperformance Petaling Jaya, Malaysia

    Overview · AML Junior Analyst is responsible in analyzing potentially fraudulent transactions. You will monitor assigned profiles and review underlying data to assess and recommend as necessary. · Qualifications · Education: · University Degree & above · Laguange: · Primary ...

  • Teleperformance

    Content Moderator

    2 days ago

    Teleperformance George Town, Malaysia

    Overview · Provide timely support to customers through available communication channels (email and chat) · Identify and escalate priority issues through proper channels when necessary · Follow up with customers to ensure their technical issues are resolved · Work with other team ...

  • Teleperformance

    Content moderator

    5 days ago

    Teleperformance Balik Pulau, Malaysia

    Overview Provide timely support to customers through available communication channels (email and chat) Identify and escalate priority issues through proper channels when necessary Follow up with customers to ensure their technical issues are resolved Work with other team members ...