Data Analytic Service Management - Kuala Lumpur, Malaysia - IT Consulting Company

IT Consulting Company
IT Consulting Company
Verified Company
Kuala Lumpur, Malaysia

4 weeks ago

Siti Tan

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Siti Tan

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Description

Key Responsibilities:

  • Collaborate with various IT/Digital/FA/HR teams to contribute to the success of ongoing projects/initiatives.
  • Assist in reporting functions using relevant Service Management tooling dashboard/systems.
  • Conduct data analysis for service improvement purposes in collaboration with IT/Digital/FA/HR supporting teams.
  • Prepare service reports/schedules/Minutes Of Meeting for Customer Service Reviews Meetings to support Service Managers.

Job Requirements:

  • Fresh graduate Degree in Data analytics, Business Administration, Business Analysis/Analytics, or a field related to Computer Science. Exposure to Finance and HR is a plus.
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Must be able to converse in Mandarin:

  • Attention to detail and maintain a high level of accuracy in work.
  • Practical experience working with Excel.
  • Possess analytical and problemsolving with the ability to articulate detailed plans and communicate effectively with stakeholders.
  • Effective people management, human relations, and communication skills, along with the ability to establish cooperation and rapport with diverse teams at the middle management level.

Job Type:
Contract

Contract length: 10 months


Salary:
RM2, RM2,800.00 per month


Schedule:

  • Monday to Friday

Application Question(s):

  • Notice Period

Education:


  • Bachelor's (preferred)

Experience:

Data Analytics: 1 year (preferred)


Language:


  • Mandarin (preferred)
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