Telemarketing Member - Petaling Jaya, Malaysia - Mindpec Solutions

Mindpec Solutions
Mindpec Solutions
Verified Company
Petaling Jaya, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description
Call on customers to advise them of available products and services offerings.

  • Follow up with potential customers who have shown interest in our products and services.
  • Develop and maintain knowledge of our products and services and be able to articulate their features and benefits to customers.
  • Entry of sales leads for external sales pursuit; and pursuit of select open leads for closure.
Qualify sales leads by assessing need, budget, and buying authority.

  • Obtain basic qualifying information including (but not limited to) time frame for purchase, decision maker(s), budget, influencing factors, and next step in the sales process.
  • Effective nurturing of leads; building relationships by conducting ongoing, informative dialog that helps qualified prospects who are not yet salesready.
  • Assist manager and senior management by providing monthly updates about recurring business issues that require a proactive approach, or trends that suggest alternate sales offers or approaches.
  • Responsible for duties associated with the management of account and contact information within the CRM system.
  • Track all outbound and inbound calls in SAP and capture specific customer and product details related to the call.
  • Responsible for actively driving revenue by engaging in planned and agreed to direct sales.
Willingness and ability to back up other divisions when called upon.

  • Meet daily/weekly/monthly call quotas as set by management.
  • Required Knowledge, Skills and AbilitiesInitiative innovative ways for driving revenue through telemarketing activities.
  • A proactive approach to interpreting the customer's requirements and assist in addressing the customer's needs.


  • Decisionmaking

  • Ability to make confident and reasoned decisions in the execution of the telemarketing functions.
  • Decision making authority includes when and how to involve other departments and teams to ensure that targeted campaigns are achieving expected results.


  • Customer Focus

  • Establish and maintain an open, professional and efficient means of communication with all customers, both internal and external.

Pay:
RM3, RM5,500.00 per month


Benefits:


  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Day shift
  • Night shift

Supplemental pay types:

  • 13th month salary
  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:


  • STM/STPM (preferred)

Experience:


  • TeleMarketing: 1 year (required)
Expected Start Date: 06/03/2024
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