Sales Administrator - Penang Island, Malaysia - Masverse Sdn Bhd

Masverse Sdn Bhd

Verified Company

Penang Island, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Assist the sales team in managing and processing orders, quotes, and sales contracts.

Maintain accurate and uptodate customer records, including contact information and order history, in the CRM system.
Coordinate with internal departments such as and finance to ensure timely and accurate order fulfillment.
Provide support in preparing sales presentations, proposals, and reports as needed.
Respond to customer inquiries, providing information about products, services, pricing, and order status.
Collaborate with the sales team to track sales targets, goals, and performance metrics.
Assist in scheduling sales meetings, appointments, and followup activities.
Generate and distribute salesrelated documents such as invoices, purchase orders.
Prepare and analyze sales data, creating regular reports for sales managers and executives.
Support sales representatives with administrative tasks, including travel arrangements and expense reporting.

Assist in the organization and coordination of sales events, conferences, and exhibitions.
Ensure accurate and efficient data entry and management in the CRM system.
Maintain confidentiality of sensitive customer and company information

; Requirements:

High school diploma or equivalent; Bachelor's degree in Business Administration or related field is a plus.
Proven experience in sales administration, customer service, or a related role.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with CRM software.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
Excellent written and verbal communication skills.
Problemsolving skills and the ability to work independently and as part of a team.
Strong customer service orientation and the ability to build rapport with clients.
Knowledge of sales processes, order fulfillment, and basic sales techniques.
Ability to work under pressure and meet tight deadlines.
Adaptability to evolving processes and systems.
Proficiency in Chinese is a valuable asset.