Regional Sales Operations Manager - Subang Jaya, Malaysia - Hitachi Energy

Hitachi Energy
Hitachi Energy
Verified Company
Subang Jaya, Malaysia

1 week ago

Siti Tan

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Siti Tan

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Description

Your responsibilities

  • Lead and develop a group of Sales Operations Specialists (in specific countries) securing a high service level for the entire M&S Community in the Region.
  • Liaise with Sales Operations stakeholders specially M&S Process team to keep, update, communicate and train processes and tools knowledge in the region. Ensure adherence and strive for a process discipline culture in the region.
  • Capture and document business demand addressing areas of improvement or gaps in ways of working, processes, tools, MasterData, etc.
  • Support deployment of voice of the customer (VoC) activities for M&S processes & tools in the region of responsibility. Monitor and report to management.
  • Lead continuous improvement initiatives at global and region level.
  • Monitor data quality and follow up consistency and accuracy of M&S dashboards. Proactively drive and recommend improvements.
  • Provide analytical support to turn data into action. Proactively provide insights and recommendations to the key region stakeholders.
  • Main responsible for Adoption within the assigned region. Lead and localize adoption initiatives in the region. Ensure adherence and strive for a process discipline culture.
  • Enable the Hitachi Energy M&S community in the region of responsibility to increase productivity and customerfacing time to efficiently deliver both top
- and bottom-line growth.

  • Live Hitachi Energy's core values of safety, integrity, and quality take responsibility for your own actions while caring for your colleagues and the business.

Your background

  • Bachelor's degree in engineering or business Administration or equivalent qualification.
  • Must have10 years of experience in either Marketing & Sales Operations or similar applicable field.
  • Strong organizational, planning and communication skills including senior management communication.
  • Experience in leading teams is an advantage.
  • Good knowledge of Marketing and Sales business processes and tools.
  • Good understanding of Operational Excellence, Lean Six Sigma.

Basic Info

Location

  • Bangalore, Karnataka, India
Subang Jaya, Selangor, Malaysia


Job type

  • Full time

Experience

  • Experienced

Job function

  • Sales, Marketing & Product Management

Contract

  • Regular

Publication date

Reference number

  • R0021362
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