Telemarketing - Johor Bahru, Malaysia - IOReady
Description
As a Telemarketer or Inside Sales Representative, your primary responsibility is to engage potential customers over the phone to promote products or services.
Your job description may include:
- Making outbound calls to prospective clients to introduce products/services and generate leads.
- Identifying customer needs and understanding their requirements to offer tailored solutions.
- Presenting product information, benefits, and pricing to potential customers.
- Answering customer inquiries and providing excellent customer service.
- Maintaining accurate records of all interactions and sales activities in a database.
- Following up with leads and nurturing relationships to convert them into sales.
- Meeting or exceeding sales targets and goals set by the company.
- Collaborating with the sales team and management to implement strategies for business growth.
- Staying uptodate with product knowledge and market trends.
- Adhering to company policies and guidelines while maintaining a professional demeanor.
- Effective communication skills, persistence, and the ability to handle rejection are essential for success in this role.
