Key Account Manager - Petaling Jaya, Malaysia - MyGENO
Description
Key Account Manager
Salary range:
RM5,000 -RM6,000 + Commission
Working Hours: 9am - 6pm; Monday - Friday
Job Responsibility:
- Ensure onboarding processes meet overall campaign schedule and develop appropriate mitigation plan to secure onboarding completion date
- Develop and build positive relationship with the customers, focused on overall campaign delivery
- Perform campaign monitor, control and report campaign execution status, progress and KPIs, ensure full and effective reporting to management such as weekly/monthly report and campaign reviews
- Handle inbound calls from campaigns referral, obtain consumer information and needs
- Record consumers' information in internal system
- Take care advertising clients especially Tier 1 clients with advanced account management tasks
- Upsell and renew existing clients
Requirements:
- Degree/Diploma in business related preferred
- 2 years+ Account Management experience, 1 year+ experience in working directly with Customers
- Project Management experience preferred
- Real estate experience preferred
- Website/listing portal account management experience preferred
- Software knowledge in using all Microsoft product, especially Excel. Salesforce and Tableau experience a plus.
- Excellent communication skills between internal staff and external customers
- Working with various stakeholders for different accounts
Job Types:
Full-time, Permanent
Salary:
Up to RM6,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Old Klang: Reliably commute or planning to relocate before starting work (preferred)
Education:
- Diploma/Advanced Diploma (preferred)
Language:
- Bahasa (preferred)
- English (preferred)
- Mandarin (preferred)
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