Customer Service Executive Ecommerce - Kuala Lumpur, Malaysia - Transcosmos (M) Sdn Bhd

Transcosmos (M) Sdn Bhd
Transcosmos (M) Sdn Bhd
Verified Company
Kuala Lumpur, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description
"Transform your ideas and service mindset with us. Join us now"

Roles & Responsibilities

Providing accurate information on products and services to customer.

Consistently meeting individual and team KPIS and goals

Maintaining high degree of integrity and confidentiality - keeping customers' information confidential at all times.
- ________________________


Job Requirements:

  • Must possess at least an STPM, A-Level, Diploma, Bachelor's Degree or higher, in any fields.
  • At least 1.5 years experience in Call Centre
  • Good command in English & Bahasa Malaysia in both spoken and written
  • Proper phone etiquette with excellent interpersonal and active listening skills
  • Resourceful, proactive and able to work independently
  • Fast learner with good analytical thinking and problem solving skills
  • Ready to work in shift rotations (AM/PM shifts) based on business needs
  • Able to work on public holidays and weekends (based on business needs
- ______________________


Benefits:


  • Strategic Working Location
  • Walking distance from public transportation hub
  • Various mode of public transportation available (LRT, MRT, KTM, Monorail)
  • Annual Leave
  • Panel Clinic coverage
  • EPF, SOCSO & EIS Contribution
  • 5 days works + 2 days off
  • Additional allowance for those who can read, write and speak Mandarin

Job Types:
Full-time, Contract, Fresh graduate

Contract length: 12 months


Salary:
RM2, RM3,200.00 per month


Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Rotational shift

Education:


  • STM/STPM (required)

Experience:

Call Center: 1 year (required)


Ability to Commute:

  • Kuala Lumpur (required)
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