Tour Operation Executive - Johor Bahru, Malaysia - PRIDES TOUR SDN BHD

Description

• Negotiating with hotels, restaurants, transportation providers, and other businesses to secure the best possible rates
• Coordinating all aspects of group travel, including booking hotels, flights, rental cars, excursions, entertainment, and activities
• Reviewing all travel documents to ensure that all details are correct before finalizing arrangements
• Updating clients during the trip regarding any changes in schedules or itineraries
• Arranging transportation to and from airports, hotels, and event sites
• Scheduling trips and tours, and other activities for groups
• Managing the group's schedule, including booking appointments with local merchants or businesses
• Communicating with clients and providing them with information about travel plans and activities
• Providing information about hotels, restaurants, entertainment options, and other travelrelated topics

• Customer service interact with customers and provide them with a positive experience and ensure your customers are satisfied with their experience.

• Use negotiation skills to secure discounts on travel packages, hotel stays and other travelrelated services and to convince suppliers to offer them the best prices on travelrelated products and services.
• Marketing marketing skills to create advertisements, develop a website and create social media posts to promote your business. You can also use marketing skills to research the travel industry and find ways to improve your business.
• Time Management ability to plan and execute a series of tasks in a specific order to meet a deadline and often have multiple responsibilities, including managing the itinerary of a group of tourists, coordinating transportation and making sure the group is on time for each event at the same time.

• Diploma/Degree in Tourism Management, Business Management or any related courses.
• 12 working experience in Customer Services/Marketing or any related.
• Able to work in Johor Bahru and Cyberjaya.
• Posses own transport

• Flexible schedule
• Meal allowance
• Opportunities for promotion
• Professional development
• Work from home

• Holidays
• Monday to Friday
• Weekend jobs

• Commission pay
• Overtime pay

• Johor Bahru (required)

• 50% (preferred)