IT Technical Support - Putra Heights, Malaysia - Karisma System (M) Sdn Bhd
Description
Roles & Responsibilities:
- Installing and configuring computer hardware, software, systems, and networks
- Providing technical support across the company
- Repairing and replacing equipment as necessary
- Install, maintain, and repair CCTV, Alarm System, Door Access, IP Networking, Barrier Gate & related equipment in indoor and outdoor environments.
- To carry out cabling and installation works with efficiency, accuracy and safety at all times.
- Troubleshoot and diagnose issues with technical equipment promptly and efficiently.
- Operate a variety of hand tools and mechanical equipment.
- Provide excellent customer service, including communicating effectively with clients about the status of their service.
- Ensure compliance with company policies and safety standards, including wearing appropriate personal protective equipment.
- Document technical procedures and maintenance logs accurately.
- Collaborate with other team members and departments to improve service quality.
- Ensure there is no rework job for the task handled by the team.
- Support and undertake adhoc projects as requested by the company.
Requirements:
- Knowledge and experience in repairing computer hardware and installation of operating systems, drivers and software
- Knowledge of security system installation (alarm, door access & CCTV) including CAT6 and Coax wiring & cabling is advantageous
- Willing to learn, hardworking, responsible, and able to complete a task within the timeline given.
- Strong interpersonal and communication skills
- Able to operate Windows based laptop and perform basic troubleshooting such as PING test as well as web based equipment setup
- Strong team player with a positive working attitude and Able to work in groups.
- Proficient in written communication both in Bahasa Malaysia and English.
- Applicants should be Malaysia Citizens ONLY
- Must have valid class D license and ability to operate motor vehicle (class B2 with own vehicle is an advantage)
Job Types:
Full-time, Permanent
Pay:
RM1, RM2,800.00 per month
Benefits:
- Company car
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Do you have computer hardware and software repair experiences?
- How many years working experience?
- What is your SPM result (attach when applying)?
Experience:
- CAT6
CABLING:
2 years (required)
License/Certification:
- D license and ability to operate motor vehicle (required)
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