Campaign Management Analyst - Kuala Lumpur, Malaysia - Techtiera Sdn Bhd

Techtiera Sdn Bhd
Techtiera Sdn Bhd
Verified Company
Kuala Lumpur, Malaysia

2 days ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description

Requirement

  • Working experience with an Ecommerce background. Minimum 3 years of experience (preferably with Ecommerce Platform/Enabler).
  • Operate seller centers fluently, Conduct regular SKU hygiene checks, and analyze key reports for sales, order performance, and store health.
  • Preferred knowledge of Ecommerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento, Shopify).
  • Maintain platform store content according to client specifications, including titles, descriptions, attributes, etc.
  • Lead the optimization of workflow through automation, coordinating activities, and addressing risks to ensure continuous improvement.

Key Responsibilities:


Workflow Optimization and Management:


  • Manage workflow optimization through automation.
  • Map, plan, and coordinate activities related to workflow.
  • Address WF/Queue related risks, collect feedback, and ensure continuous process improvement.

Strategic Partnership Development:


  • Foster strategic partnerships to drive mutual business success.
  • Develop a deep understanding of the client's business objectives and brand identity.

Project and Promo Management:


  • Manage and coordinate projects (tickets) end to end.
  • Execute all promo setups and submissions according to client requirements.

Store Content Management:


  • Maintain client platform's store content (title, descriptions, attributes, etc.) as per client specifications.
  • Coordinate with clients to update product details and price points.

Performance Analysis and Reporting:


  • Conduct daily SKU hygiene checks to assess competitiveness, sales performance, stocks, pricing, etc.
  • Operate Shopee/Lazada/Tokopedia/Tiki seller centers fluently.
  • Understand and analyze basic reports on Seller Centre, including sales and order performance, product performance, store health, and promotion performance.

Site Performance Reporting:


  • Analyze daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g., service levels).

Relationship Building:


  • Build a strong relationship with the site operations team (Market POCs/ Oms/ Team Leads) to ensure proper execution of the capacity plan.
  • Provide general education regarding the best workflow management practices

Job Type:
Contract

Contract length: 12 months


Pay:
Up to RM9,000.00 per month


Benefits:


  • Health insurance

Schedule:

  • Monday to Friday

Experience:


  • Ecommerce: 3 years (required)
Application Deadline: 04/30/2024
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