Operation Manager - Kuala Lumpur, Malaysia - HWGZ Recruitment Services

HWGZ Recruitment Services

Verified Company

Kuala Lumpur, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

About the company:

Malaysian based venture investment entity founded on one primary guiding principle - every investment matters.

The company offers investors opportunity to invest in a portfolio of companies that are rethinking fundamentals, transforming ideas into profitable, sustainable businesses, creating significant value and potentially outsized retunrs in the process.

About the role:

Work location:
Midvalley, Kuala Lumpur

Develop and implement strategies to drive clinic revenue and achieve sales targets.
Oversee daytoday operations of the aesthetic clinic, ensuring a smooth and efficient workflow.
Implement and enforce standard operating procedures to maintain highquality service delivery.
Lead, motivate, and mentor clinic staff to achieve performance goals and provide excellent customer service.
Conduct regular team meetings and training sessions to enhance staff knowledge and skills.
Ensure a positive and welcoming environment for clients, promoting exceptional customer service.
Address client concerns and feedback promptly, maintaining a focus on client satisfaction.
Identify opportunities for business growth, such as partnerships, promotions, and community outreach.
Monitor and maintain high standards of cleanliness, hygiene, and aesthetic appeal within the clinic.
Conduct regular audits to ensure compliance with industry regulations and internal policies.
Manage the clinic budget, monitor expenses, and report financial performance to upper management.
Work closely with the finance department to achieve financial goals and objectives.

Job Requirements:

Proficient in both Mandarin and English.
Attentive and enjoys listening to the customer and helping them to achieve their beauty goals.
Possess at least 10 years of experience in the beauty industry; experience with laser treatments is a bonus.
Possess good leadership skills and experience in managing a team.
Good at strategic planning and must be sales driven, and ambitious

Salary:
Up to RM15,000.00 per month

Schedule: