Ecommerce Customer Service - Johor Bahru, Malaysia - PLANET GROUP (M) SDN BHD

PLANET GROUP (M) SDN BHD
PLANET GROUP (M) SDN BHD
Verified Company
Johor Bahru, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description
Providing information about products and services including pricing, availability, delivery options, and order status

  • Responding to questions about products, shipping, returns, exchanges, and other topics
  • Providing customer service and troubleshooting issues with various ecommerce platforms such as Shopify, Shopee, Lazada etc
  • Answering questions about products, shipping rates, billing issues, return policies, etc.
  • Creating and maintaining records of customer interactions with the company or its affiliates
  • Handling returns, exchanges, and other customer service issues related to online purchases

Salary:
RM2, RM3,000.00 per month


Schedule:

  • Monday to Friday
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