Sales Support Executive - Kuala Lumpur, Malaysia - Netpluz Asia Pte Ltd
1 week ago
Description
Who Are We?
Netpluz is a one-stop managed communications service provider for businesses. We deliver reliable, high-performance communications services for your business's data, voice, video, cybersecurity, mobility and analytics needs.
Our young brand was incorporated in 2015, but our team has been pioneering network communications technologies in Singapore for the last twenty years, and making waves in leading some of the biggest names in the Information and Communications Technology industry to date.
Today, Netpluz provides managed data, voice, video, cybersecurity, mobility and analytics solutions to over 2,000 clients who trust us for our integrity, reliability and uncompromising service standards.
Sales Support Executive (Indoor)
Roles & Responsibilities
- Min. 5 years sales support experience engaging internal stakeholders and clients in a B2B environment.
- Experience in IT industry is preferred.
- Sense of ownership and pride in your performance and its impact on Company's success.
- Critical thinker and problemsolving skills.
- Attention to detail is necessary as well as being a people person.
- Good Team player with the ability to work independently
- Excellent interpersonal and communication skills.
- Proficient in English for oral and written.
- Proficiency in Microsoft Office Applications
Requirements:
- Handling administrative tasks so that Sales Team is focus on driving sales.
- Be the communication liaison between relevant stakeholders and departments.
- Handling inquiries and assist to resolve any complaint or issue to maintain customer satisfaction.
- Developing indepth knowledge of product features and benefits.
- Support salesperson on sales process and postsales matters, keeping Salesperson informed of any issues with delivery.
- Maintain service excellence in all interactions with clients, providing quality customer experience.
What you get when you join us?
- Annual leaves + Birthday Leave + Public holidays
Job Types:
Full-time, Permanent
Salary:
RM3, RM6,300.00 per month
Benefits:
- Additional leave
- Opportunities for promotion
Schedule:
- Fixed shift
- Monday to Friday
Application Question(s):
- Do you have IT Sales Experiences?
Experience:
- Sales: 1 year (preferred)
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