Executive - Personal Financial Services - Petaling Jaya, Malaysia - Hong Leong Bank

Siti Tan

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Siti Tan

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Description
If you are looking to excel and make a difference, take a closer look at us

Functional (job responsibilities)

  • Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills.
  • Generate additional leads through referrals for acquiring New-ToBank customers.
  • Cross sell and up sell to existing customers with an array of credit card portfolio products.
  • To explain HLB product offering, product promotions and to prequalify prospect based on specific credit criteria.
  • To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management.
  • To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethic policy in cards and personal loan acquisition effort at all times.
  • Keeping abreast with competitive issues, products and the financial market.
  • Active participation in providing feedback during discussions.
  • Fostering positive relationship with team members within team and department.
  • To carry out any other duties as directed by the management.
Education/Qualification

  • Minimum SPM and above.
  • Good communication and interpersonal skills.
Experience
years in sales industry, preferably in Telemarketing environment is an added advantage.

  • Fresh graduates are welcome to apply.
  • Good command of English / Bahasa Malaysia / Cantonese / Mandarin languages. Multilingual skill will be an added advantage.
  • Vacancies are available at Hong Leong Bank, Tower A, PJ City Development, 15A, Jalan 219, Section 51A, 46100 Petaling Jaya, Selangor
  • Able to work under pressure, aggressive and resultorientated.
  • About Hong Leong Bank_
  • We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a DigitalattheCore ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._

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