Order to Cash- Billing Associate - Kuala Lumpur, Malaysia - Recruit Express Service Sdn Bhd
Description
Ensure that the final invoices are accurate and sent to the customer. This includes the check of drafts, new orders, purchase orders, etc.- Negotiate billing credits with the customer.
- Create billing and ordering reports for internal or external use.
- Contribute to the measurement of the performance related to the Financial Management services (days sales outstanding, delivery leadtimes, account receivables, etc.).
- Participate in meetings with other actors involved on the contract.
- Continuous improvement on all Financial Management related services and define and execute improvement plans when needed.
- Be a primary person of contact when the customer has questions, requests changes done regarding billing.
- Act as level 2 of cash collections as we support the Account Receivables team to obtain payment when needed.
About you
- At least 3 years of work experience in OTC management or Billing Analyst role.
- Customer facing experience would be welcomed.
- Service request and quality management.
- Process quality, audit, and improvement management.
- Excellent knowledge of Excel.
- Fluent level of English language.
- Excellent communication skills and proactivity.
- Detail oriented person with organizational skills.
- Result oriented person with analytical thinking.
Job Types:
Full-time, Contract
Salary:
RM4, RM6,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Experience:
- order to cash: 3 years (preferred)
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