- Excellent English language skills with strong written and verbal communication abilities
- A minimum of SPM education level or equivalent
- Availability to work a 24/7 shift rotational basis
- Past experience in promoting excellent customer relationships and building rapport
- Previous experience in a bank or financial institution customer service environment is an added advantage
- A willingness to continuously learn and improve
- Fresh graduates are encouraged to apply for this opportunity
- Educating customers on available self-service options and automated banking channels
- Conducting callbacks for transaction confirmations and requesting supporting documents as needed
- Clarifying customer needs, evaluating problems, and providing effective solutions
- Performing specified Know Your Customer (KYC) tasks when required
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Teleperformance Petaling JayaKey Responsibilities · The Customer Success Specialist will be the primary contact for customers using our client's website shopping channel. · They will respond to customer requests, manage concerns, and provide specific information based on enquiries received via inbound phone ...
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Customer Success Specialist
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Customer Success Specialist
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Teleperformance Petaling JayaJob Overview · The Customer Success Specialist (CSS) plays a vital role in ensuring exceptional customer experiences. · Responsibilities include responding to customer requests, managing concerns, and providing accurate information based on received inquiries via phone calls and ...
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Customer Success Specialist
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Teleperformance Petaling JayaJob Description · We are seeking a highly skilled Customer Success Specialist to join our team at Teleperformance. This role involves building strong relationships with customers by understanding their needs and offering additional products or services to enhance their experience ...
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Customer Success Specialist
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Teleperformance Petaling JayaJob Summary · The Customer Success Specialist (CSS) plays a pivotal role in delivering exceptional customer experiences. By responding to customer inquiries, managing concerns, and providing accurate information, the CSS ensures seamless interactions via inbound phone calls and e ...
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Customer Success Specialist
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Teleperformance Petaling JayaJob Description · The Customer Success Specialist plays a pivotal role in representing the client's brand, culture, and values to customers. · Key responsibilities include managing customer inquiries, resolving concerns, and providing detailed information through various communic ...
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Customer Success Specialist
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Teleperformance Petaling JayaJob Overview · The Customer Success Specialist (CSS) plays a vital role in responding to customer inquiries, managing concerns, and providing specific information based on the enquiries received via inbound phone calls and email channels. · As the primary contact for customers us ...
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Customer Success Specialist
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Specialist, Customer Success
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Customer Success Specialist
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Customer Success Specialist
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Lendela Kuala LumpurAbout Lendela · Lendela is a fast-growing fintech that simplifies financing and enables greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency. · Since our inception, ...
Customer Success Specialist - Petaling Jaya - Teleperformance
Description
Customer Success Specialist Overview
The Customer Success Specialist is a key role in delivering exceptional customer experiences, responding to customer inquiries, and resolving concerns through inbound phone calls and email channels.
Key Qualifications
To excel in this position, you will require:
Primary Responsibilities
This role may involve additional duties not outlined below.
Your key responsibilities will include:
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Customer Success Specialist
Full time Only for registered members Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Teleperformance- Petaling Jaya
-
Customer Success Specialist
Agensi Pekerjaan JobScoper Sdn. Bhd.- Kuala Lumpur
-
Customer Success Specialist
PandaBee- Kuala Lumpur
-
Customer Success Specialist
ChatDaddy- Kuala Lumpur
-
Customer Success Specialist
ChatDaddy- Kuala Lumpur
-
Specialist, Customer Success
Webhelp Enterprise- Kuala Lumpur
-
Customer Success Specialist
OpenLearning- Kuala Lumpur
-
Customer Success Specialist
Lendela- Kuala Lumpur