Sales Manager - Kuala Lumpur, Malaysia - The Pearl Kuala Lumpur

The Pearl Kuala Lumpur

Verified Company

Kuala Lumpur, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Description

DUTIES & RESPONSIBILITIES

Sales Activities
Sales Calls / Visit
Meet up with clients by appointment or cold calls; service existing clients and bring in new clients

Sales Blitz

Promote new packages; push up sales during low period

Sales Negotiation

Business discussions; propose customized packages to suit clients' need and budget; close business deals

Hotel Inspection

Introduce hotel's services and facilities to clients

Guest Entertainment

Build rapport with clients; food tasting; introduce new products / services to clients

Exhibition / Fair

Participate in the relevant fairs to promote hotel's products and services together with the Team Members
Market Survey / Networking
Visit to conventional fairs to study the market trends; build networks with the relevant and potential markets for business leads

Sales Trip

Be ready to assigned for business trips out of KL to service the existing clients and penetrate into new markets
Support F&B Dept by selling vouchers of each F&B promotion
Handle guests' complaints
Operations
Brief or discuss with the Banquet Operation Team with regards to clients' requirements before each function to ensure smooth operation flow
Go through the check list before each function starts, such as seating arrangements, equipment testing, backdrop, signage, coffee break, meal arrangements, etc, to ensure clients' requirements are met
Assist Front Office in checkingin guests, if required, meet up with organizer before and after each function; coordinate with operational team for any changes during the function
Followup after the function to get feedbacks from clients for future improvement; responsible for any outstanding payments of function held
Support Banquet and F&B Team during special events or peak periods, if required, include setup function room, receive or usher VIPs, F&B serving

MOD

Carry out duty of MOD for weekdays
Administrations
Preparation of quotation, confirmation, Event Order, Amendment, VIP

Coverage Form, Post Event Evaluation Form, events' signages, meal

coupons, during the absence of Sales Coordinator

Conduct OntheJob Training to the team members as an go going

activity

Attend HOD briefing or meeting in the absence of the Director of Catering & Convention (or in the absence, the Catering & Convention

Manager)

Report
Daily Activity, Weekly Production Updates, Month End Production
To achieve the monthly sales target set by the Director of Sales.
To ensure higher profit margin especially through yield management.
To implement the marketing plan and its promotional activities.
To do regular competitor's surveys on events being held at competitor hotels.
To follow up on any leads.
To entertain potential and regular clients to secure business and maintain rapport.
To introduce clients to our varied facilities.
To co-ordinate with relevant supporting departments all pertinent and special

arrangements regarding each event.

To take on any additional duties and responsibilities as delegated by the Director

of Sales & Marketing/Director of Sales/Assistant Director of Sales/Senior Sales

Manager.

GENERAL

To perform all duties and responsibilities applicable to the position of Sales Manager and any other functions as may be assigned by Management from time to time

Salary:
RM4, RM5,000.00 per month

Benefits:

Health insurance
Maternity leave
Meal provided
Parental leave

Schedule:

Monday to Friday

Supplemental pay types:

Commission pay

COVID-19 considerations:
All are request to wear mask when working, common surfaces are sanitized regularly

Experience:

Sales Marketing: 5 years (preferred)