Project Manager - Johor Bahru, Malaysia - OCK SETIA ENGINEERING SDN BHD

OCK SETIA ENGINEERING SDN BHD
OCK SETIA ENGINEERING SDN BHD
Verified Company
Johor Bahru, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description

Responsibilities:


  • Implementing maintenance contract, single point of accountability for successful implementation of contract
  • Develop and implement processes, staffing requirement, tools & spare management, to maximize performance of the teams and continuously strive for process improvement in relation to the O&M support
  • Handle escalations & ensure performance & availability of RAN network is achieved per SLA requirement in contract. Be the focal point for receipt and resolution of customer satisfaction issues.
  • Audit the profit and loss of maintenance service business contracts
  • Drive contract renewals and/or upscopes through a close working relationship with the Customer
  • Communicate with customer on support processes, staffing, performance review, reports submission, spare management review & SLA monitoring
  • Provide on a regular basis a report to the customer regarding the maintenance contractual state of their equipment
  • Ensures good customer relationship management

Job Requirements:


  • Preferably with at least 5 years of working experience in the related field is required for this position.
  • Have a strong passion in IP, transmission/access/core networking, as well as have the drive and energy to pursue a career in this field
  • Have good interpersonal and communication skills
  • Possess analytical skills and detail oriented
  • Ability to prioritize task with effective time management
  • Good leadership skill, customer and service oriented

Salary:
RM5, RM6,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Company car
  • Dental insurance
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:

Project Management: 1 year (preferred)
Telecommunications Engineering: 5 years (preferred)


Language:


  • Bahasa (preferred)
  • English (preferred)
More jobs from OCK SETIA ENGINEERING SDN BHD
See all jobs of OCK SETIA ENGINEERING SDN BHD