Application Support Specialist - Kepong, Malaysia - GENO Management

GENO Management
GENO Management
Verified Company
Kepong, Malaysia

3 days ago

Siti Tan

Posted by:

Siti Tan

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Description

Position :
Application Support Specialist


Salary :
RM2500 - RM 8000


Location :
Kepong, KL

Working Days / Time : 8.30am - 5.30pm / Mon - Fri


Job summary

Responsibility

  • Required to do onsite installation from hardware to systems especially new users.
  • Perform onsite training to users and presentation to new and existing users on product features.
  • Prepare and develop of documentation on software user guide and software customisation request including software testing.
  • Provide user support enquiries regarding PointofSales (POS) and technical issues including remote troubleshooting and debugging of systems.
  • Track, followup and resolve customer's outstanding issues based on ticketing system.

Requirement

  • At least 1 year of working experiences in the related field.
  • Good command in written and spoken English.
  • Good in SQL command and networking.
  • Ability in multitasking, fast learner and set priorities of work within deadlines.
  • Product training will be provided.

Salary:
RM2, RM8,000.00 per month


Benefits:


  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Kepong: Reliably commute or planning to relocate before starting work (required)
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