Sales Consultant, Pf-i - Kuala Lumpur, Malaysia - RHB Banking Group

Siti Tan

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Siti Tan

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Description
Working Hour

  • Regular Hours


  • Monday

  • Friday
  • Business Area


  • Community Banking

  • Location


  • Malaysia

  • Kuala Lumpur
  • Description

Primary Objective:


  • Solicit and promote sales of Islamic Personal Financing (PFi) product to achieve business KPIs
  • Deliver superior customer experience

Key Responsibilities:


Sales

  • Solicit and promote sales of PFi products
  • Achieve individual sales targets and contribute towards to achievement of Group targets
  • Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as selfgenerated leads
  • Set appointments, carryout sales call visits where necessary, prospecting and early engagement with new to bank customers
  • Cross selling of other retail banking products such as ASB, PF, Credit cards etc.

Customer Service

  • Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

  • Ensure compliance to the policies and procedures set by the Bank
  • Protect the image and brand of the Bank

Operations

  • Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank
  • Requirements

Requirements:

Bachelor Degree - Any related field(s).

  • 1 year of experience in sales and customer service related field
  • Have the relevant licenses for the portfolio
Highly motivated, winning attitude, success driven, self-initiated and able to work with mínimal supervision

  • Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
  • Strong selling and negotiation skills
  • Strong interpersonal skills and service oriental
  • Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
  • Ability to relate and connect to local community
  • Good communication skills
  • Basic understanding of finance and banking products
  • Basic computer skills
  • Benefits
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays
  • Friday
s, Casual Business Wear, Performance Based Rewards

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