Customer Support Executive - Kuala Lumpur, Malaysia - OX HR Consultancy

OX HR Consultancy
OX HR Consultancy
Verified Company
Kuala Lumpur, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

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Description

Responsibilities:


  • Assist customers with product inquiries, troubleshooting, and issue resolution.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Collaborate with other teams to resolve customer issues promptly.
  • Keep accurate records of customer interactions and transactions.
  • Continuously strive to improve customer satisfaction and retention.

Requirements:


  • Ability to remain calm and composed under pressure.
  • Strong problemsolving skills and attention to detail.
  • Experience in customer service or a related field preferred but not required.

Salary:
Up to RM4,500.00 per month


Experience:


  • Customer support: 1 year (required)

Language:


  • Mandarin (required)
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