Customer Services - Johor Bahru, Malaysia - JAUHARAH POWER ENTERPRISE

JAUHARAH POWER ENTERPRISE

Verified Company

Johor Bahru, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

JOB SCOPE

Provide effective solution for customer issue.
Follow up and respond back to user on timely manner.
To deliver excellent customer service to customer via phone or any other channels.
To provide accurate information on products and services to customer
Exceeding customer expectation in terms of customer service and accurate information.
Deliver the best service to customers to ensure the highest customer satisfaction with the right procedures.
You will be accountable for meeting individual (KPIs) and team goals.
Any others and responsibilities that may be assigned from your superior from time to time for the effective implementation, maintenance and continual improvement of the Customer Service Quality Management System.
Follow required procedures and processes to resolve customer inquiries or complaints
Participate in training and development activities.

Benefits for you in this career:1)
Career Path

You will have the opportunity to climb the corporate ladder to a leader role / managerial role on the future.

2)
System for Appraisal and Rewards

Company provide the training to help employees to develop future leaders for the company.

3)
Additional benefits

Special bonus for extraordinary performance employees, others allowance, Performance Incentive, Shift Incentive and others.

Salary:
RM1, RM2,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Johor Bahru: Reliably commute or planning to relocate before starting work (required)

Education:

Experience:

Customer Care Specialist: 1 year (preferred)

Language:

Account Assistant