Sales Administration - Senai, Malaysia - PROJECTHAUS PLT

PROJECTHAUS PLT

Verified Company

Senai, Malaysia

4 days ago

Posted by:

Siti Tan

beBee Recruiter

Description

We are seeking a detail-oriented and organized Sales Administrator to join our team.

The Sales Administrator will play a crucial role in supporting our sales team by providing administrative assistance, managing sales-related documentation, and ensuring the smooth operation of our sales processes.

KEY RESPONSIBILITIES:

Administrative Support:

Assist the sales team with daytoday administrative tasks, including managing calendars, scheduling appointments, and arranging meetings.
Prepare and distribute salesrelated documents, such as proposals, contracts, and presentations.
Maintain accurate records of sales activities, including updating customer databases and tracking sales orders.

Order Processing:

Process sales orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Collaborate with other departments, such as logistics and finance, to coordinate order fulfillment and resolve any issues that may arise.
Generate invoices and follow up on payments, maintaining clear communication with customers regarding billing inquiries.

Customer Service:

Serve as a point of contact for customers, addressing their inquiries, concerns, and requests in a professional and courteous manner.
Assist customers with placing orders, providing product information, and resolving any issues they may encounter during the sales process.
Build and maintain positive relationships with customers, ensuring their satisfaction and fostering repeat business.

Sales Support:

Provide sales representatives with the necessary administrative support to facilitate their sales activities, such as preparing sales reports and maintaining sales collateral.
Assist in the coordination of sales events, trade shows, and promotional activities, as needed.
Collaborate with the marketing team to ensure alignment between sales and marketing efforts, including coordinating marketing materials and campaigns.

QUALIFICATIONS:

Proven experience in an administrative or sales support role
Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritize effectively.
Excellent communication and interpersonal skills, both verbal and written, with a customercentric approach.
Ability to work independently with mínimal supervision, as well as collaborate effectively within a team.

Job Types:
Full-time, Permanent