Claims Assessor Executive - Petaling Jaya, Malaysia - Across Asia Assist (M) Sdn Bhd

Across Asia Assist (M) Sdn Bhd

Verified Company

Petaling Jaya, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Description

We are a third party claims assessor for insurance companies. We assess travel and medical claims in accordance with the insurance companies' guidelines.

Job duties and responsibilities:

Process travel and medical insurance claim
All claims are appropriately handled, documented, evaluated and investigated within the Guidelines.
Identify potential for fraudulent/recovery in claims.
Monthly/Quarterly/Yearly review of Aging files.
To meet deadline in submission of assignments, monthly claims status reports and any other ad hoc reports as and when required.
To provide fast, efficient and courteous claims service to all clients within the standards established by the Company.
To ensure proper complaint handling, including prompt escalations, acknowledgements and timely updates to clients.
To provide support, input and conduct systems testing during implementation or as and when required
To perform other responsibilities and duties periodically assigned by supervisor in order to meet operational and/other requirements.

Job Requirements

Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
Added advantage will be given to those who possess a minimum of 2 years travel/medical insurance claims
Ability to communicate clearly and professionally, both verbally and in writing
Strong communication and listening skills
Has a pleasant, patient and friendly attitude
Proficient in both spoken and written English and Bahasa Malaysia. Ability to converse in Mandarin or any other languages will be an added advantage

Pay:
RM2, RM3,500.00 per month

Benefits: