Customer Service Representativeとして、日本のお客様に対する予約サポート業務を中心に、電話・メール・チャットを通じたカスタマーサポートを担当していただきます。予約の変更・キャンセル、特別リクエストの対応、ホテルとの調整など、多岐にわたる業務を通じて、お客様の満足度向上に貢献いただきます。 · カスタマーサービスまたはBPO業界での経験があれば尚可(未経験者も歓迎) · 日本語:C1レベル以上(ネイティブ相当優遇) · 英語:B1以上(読み書き必須、B2レベルが望ましい) · 柔軟かつ協調性のある姿勢をお持ちの方 · 顧客志向 ...

マレーシア・クアラルンプールにて、Customer Service Representative - Japanese Speaking ポジションを募集しています。日本語が母語またはビジネスレベルの方を募集しています。カスタマーサポートのお仕事です。注文状況や配送に関する問い合わせ対応、商品の返品・交換手続き、アカウントやサイトの利用方法に関するサポート、電話・メール・チャットでの顧客対応(すべて日本語)などを担当します。社内のコミュニケーションや業務報告も日本語で行います。 ...

Customer Service Representative responsible for handling customer inquiries, resolving issues, and providing excellent service. · Confirm delivery dates with customers and align expectations. · Handle calls and messages promptly, addressing inquiries, complaints, or concerns poli ...

Join Our Team as a Customer Service Executive (International Relocation Export/Import) to ensure a seamless and efficient international relocation experience. · Act as the primary point of contact for clients, managing inquiries and providing expert advice on international moving ...

Answer customer calls and handle customer inquiries and complaints through various channels such as phone calls and emails, providing timely responses and professional solutions. Assist customers in processing and tracking orders, ensuring accurate and timely order information an ...

Assist as sales team supports, attend customers regarding their inquiries, handle clients' inquiries and provide assistance, monitor stock level & perform stock take when necessary, monitor and ensure Delivery Order processed properly, recording documents flow and filing. · Assis ...

Assist users with inquiries, troubleshooting issues, and providing support regarding their accounts, content, or platform policies. Communicate with creator, affiliate & seller through various channels like emails, chats, or phone calls to resolve problems efficiently. · Track an ...

Kami mempelawa warganegara Malaysia yang memenuhi kelayakan/kriteria untuk memohon jawatan Customer Service Assistant. · Memastikan pondok tol dan lain-lain peralatan berfungsi dengan baik sebelum memulakan operasi dan melaporkan sebarang kerosakan dengan segera. · Memastikan kla ...

We are looking for a Customer Service & Admin Executive to join our young and energetic real estate team. · Handle inquiries from tenants and property owners · Prepare tenancy-related documents and simple administrative tasks · Coordinate maintenance and cleaning updates · Suppor ...

Are you passionate about customer service and e-commerce? We are looking for a dedicated individual to join our team and support the day-to-day operations of our e-commerce platforms, including Shopee, Lazada, Facebook, and TikTok. · Platform Management: Oversee the daily operati ...

Handle complex customer issues and escalated complaints/calls. Manage internal conflicts and promote good working environment for the team & ensure all Customer Service functions are performed well, accurately and timely. · Handle complex customer issues and escalated complaints/ ...

As a dedicated Customer Service Executive, youâll play a pivotal role in providing top-notch customer service. · Focusing diligently on voice & non-voice channels to swiftly address customer queries and take ownership of their concerns · Striking the perfect balance between custo ...

Coordinate and oversee daily customer service operations specific to refinance products, maintain accurate records, prepare regular reports, and develop customer service processes to improve efficiency and customer experience. · Coordinate and oversee daily customer service opera ...

We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients. Customer-oriented with good interpersonal and communication skills. Able to work during weekends and holidays. · Explain company products to client. · Assist the customer i ...

We are seeking a talented Customer Service Coordinator / Executive to join our team in Kota Damansara, Selangor. This is a full-time position where you will play a pivotal role in delivering exceptional customer service and supporting our sales efforts. · Providing courteous and ...

中文客服 · 账户管理 · 协助客户处理账户相关问题 · 核实客户身份信息 · 技术支持 · 协助客户解决平台使用中的技术问题 · 与技术团队沟通 · 投诉与纠纷处理 · 处理客户投诉 · 信息收集与反馈 · 收集客户反馈的信息 · 紧急情况处理 · 应对突发问题 · 客户关系维护 · 为VIP客户提供专属服务 · ...

Handle incoming calls, emails, or chats from customers in a professional manner, provide accurate information about products, services, or account-related queries, resolve customer complaints or concerns effectively and efficiently, maintain a high level of customer satisfaction ...

Manage specified Customer Service processes/teams, plan, allocate and control processes and resources to ensure quality deliveries within prescribed timelines and functional budgets. · Overall, responsible for managing specified Customer Service processes/teams. · Be a part of th ...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Handle inbound calls, live chats, and email support for Australia/New Zealand customer enquiries, complaints, feedback, and pr ...

We are hiring a customer service superstar to join our team at Celebrity Fitness. You will be the vibrant face of our club, welcoming members, solving problems, and ensuring every interaction is a five-star experience. · Welcome members · Solve problems · Ensure every interaction ...

Assist in handling customer feedback and complaints, track and follow up on customer issues with relevant teams, support vacant possession handover and related documentation, maintain accurate records for service improvement, communicate politely with customers to resolve inquiri ...