Service Supervisor - Shah Alam
Only for registered members Shah Alam, Malaysia
4 days ago
+ Plan and check service schedules via in-house system
+ Manage and train service staff in order to improve the service quality
+ Make sure team members provide quality and timely services as per scheduled
+ Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
+ Perform quarterly field attachment with team members
+ Manage and train service staff in order to improve the service quality
+ Make sure team members provide quality and timely services as per scheduled
+ Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
+ Perform quarterly field attachment with team members
Qualifications
- Minimum a Diploma in related discipline of studies
- Possess good interpersonal, communication and people skills
- Mature and able to manage a team of 10 members
Job description
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