Assistant Manager - Kuala Lumpur, Malaysia - Standard Chartered

Standard Chartered
Standard Chartered
Verified Company
Kuala Lumpur, Malaysia

2 weeks ago

Siti Tan

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Siti Tan

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Description

Job:
Financial Markets


Primary Location:
Asia-Malaysia-Bukit Jalil KL


Schedule:
Full-time


Employee Status:
Permanent


Posting Date: 22/Jan/2024, 9:01:51 PM


Unposting Date:
Ongoing


Role Responsibilities

Strategy

  • Contribute to the development of associates by guiding, coaching, motivating, supporting and assisting selected number of associates.

Business

  • To supervise and control the day to day activities in Settlement section to ensure all clients' corporate entitlements are fully protected and promptly distributed in accordance to established procedures
  • To support the development of the Custody processing systems to meet local and business needs and more importantly in meeting the needs of the clients
  • To implement quality initiatives and activities of the division in accordance to the Group's Quality System.
  • To perform specific duties as instructed by the team management in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set
  • To perform specific duties as instructed by the team management and to assist the team management in overseeing the daily processing/ delivery of trade services by the team to customers.

Processes

  • Verify transactions processed by Associates and authorize those that fall within owndelegated release authority.
  • Assist management in overseeing the daily operations of the team and contribute towards meeting the team's objectives.
  • Ensure that the Operational Performance Metric requirement, defect management and processing turnaround standards are achieved.
  • Ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/Group.
  • Processing of Settlements transactions, Reporting of Trade Status,
  • Ensuring that all the trades that ought to have been sent to the market have actually been sent and the status updated in System.
  • Checking of Funds and Holdings prior to settlements
  • In case of Failed trades, the same have been updated with the correct reasons
Contractual Settlements processing

  • BAU escalation handling
  • Process improvement
  • Achieve the processing turnaround standards and accuracy level as stipulated in the Service Level Agreement.
  • Achieve Operational Performance Metric standards in terms of Productivity, Output Index, Utilisation, Core time, etc.
  • Meeting of own performance objectives and contribute in achieving the team's objectives.
  • Support the rollout of appropriate quality management systems and achieving the quality objectives and standards set.
  • Complete nonroutine assigned task (DR Drill, BCP, load Balance, system related testing, etc) within the set deadline.
  • No major adverse findings from internal auditors or external auditors reviews.
  • Higher productivity as staff understands and subscribes to total Quality concept.
  • Provide value added services to clients for servicing their assets held.
  • Higher efficiency in Securities Services systems processing and improved work procedure via continuous system enhancements and revised work procedures.
  • Meeting productivity standards in terms of processing efficiency and accuracy of output.
  • Works largely independently under consultation with line manager and working as a team player.

People & Talent

  • Collaborative skills and should be able to work with staff across locations and grades.
  • Coaching selected team members to achieve the desired level of productivity and competency

Risk Management

  • To ensure all control/operating procedure and documentations are properly followed.
  • To ensure compliance to all established procedures, regulations and the Group Guidelines.
  • To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a proactive basis, through newsflashes, market insights, operations guides and through other routine communication.

Governance

  • In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and
- spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank's

Conduct Principles:
[Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]

  • Effectively and collaboratively identify, escalate, mitigate and r
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