Tl, Strategic Admin - Kuala Lumpur, Malaysia - RHB Banking Group
Description
Working Hour- Regular Hours
- Monday
- Friday
- Business Area
- Operations
- Location
- Malaysia
- Kuala Lumpur
- Description
Primary Objective:
- To Lead Strategic Admin Services team to deliver efficient admin services to support RHB Banking Group.
- Possess job knowledge relating to job assignment to deliver efficient admin services to support RHB Banking Group.
- To ensure the set objectives and KPIs are met.
Key Responsibilities:
- Provide Admin Support on new opening/ relocation/closure of branch/ Head Office/ Easy and ensure Admin readiness prior to Day
- Keep abreast with organizational changes, latest policies & procedures and develop technical knowledge to maintain competent and reliable
- Responsible for contract renewal programs under Unit's purview by obtaining requirements, negotiating price & services, following through approval process & executing contracts
- Complete project by organizing, coordinating information & requirements, planning, evaluating submissions & recommendations, following through approval process, supervising the activities and monitoring results.
- Establish network amongst within the RHB Group and external network by communicating action, maintaining professionalism and continuing needs.
- Responsible for daytoday management of voice services for RHB Group to resolve issues that may arise in a timely manner to ensure business operations continuity.
- Manage centralized voice telecommunication requisition & auto payment registration for RHB Group
- Manage centralized teleconferencing requisition, payments processing and troubleshooting assistance for RHB Group
- Extend support to users by providing guidance and supervising the onsite relocation to smoothen the movement
- Provide consultations to users on requisition for voice recording facilities, keyphones systems, telephone equipment for efficiency and cost effective.
- Provide telecommunication infra by identifying needs; evaluating options; maintaining equipment;
- Gatekeeper for HO Admin payment (i.e. screening, verifying and cross checking) to ensure validity, genuinely & indisputably of all submitted invoices prior to submission to Group Finance.
- Handling and Processing staff claim reimbursement for admin & property related items
- Act as payment checker (ie verify, validate, cross check) to ensure bills request are good for payment
- Complete annual BCP program by reviewing & updating manual, conducting testing, coordinating information & requirement, preparing pre & post documentation and ensure all requirements & process are in accordance to the Group Operational Risk Management guidelines.
- Continuously contribute to team effort by accomplishing related result as needed.
- Requirements
Requirements:
Bachelor Degree - any fields.
- At least 5 years' experience in telecommunication services
- Knowledgeable in telecommunication infra & technical
- Good interpersonal skill & management skill
- Able to work under pressure with mínimal supervision
- Good knowledge of Microsoft Office i.e. Excel & Word
- Demonstrate good team work
- Benefits
- Friday
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