Customer Service - George Town, Malaysia - MyGlit

MyGlit

Verified Company

George Town, Malaysia

2 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Description

Role:
DSA/Company Rep.

Timings:
Shifting Schedule (Permanent)

Industry:
BPO / ITES

Process:
Voice

Functional Area:
Agent

Work Mode:
NA

Key Skills:
Customer Service

Job Highlights

Working Abroad in a Multi-Cultural & International Company Young, energetic, and supportive team Attractive Salary and Incentives

Company:
Teleperformance Malaysia TP Code: JS-J001-TI-CSS-MN

Job Title:
Customer Success Specialist - Native Taiwanese Location: George Town,
Penang Shift: 5 working days (rotational shift)

Bachelor's Degree or at least Diploma or equivalent in any discipline.
Minimum 6months to 1 year experience in call centre
Fluent in Mandarin, and English Language proficiency (reading, writing, speaking and aural comprehension)
Ability to handle queries and objections in a professional manner.
Passionate about communication and interacting with people is key to success in this role. *Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
Customer Service orientation.
Minimum typing speed of 40wpm with a 90% accuracy score. Computer literate and fully conversant in Microsoft Windows and Microsoft Office
Freshers or Experienced Taiwanese resources

With good English Level B2