Data Center Engineering Operations Engineer, DCEO - Kuala Lumpur - Amazon

Description

Data Center Engineering Operations Engineer

Job Description:

You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to help deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management, and a result-driven individual with strong technical understanding and the drive and vision to take our data center engineering operations to the next level.

The DCEO Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters within facilities. This includes risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.

Key Responsibilities

1. Act as the site primary point of contact for internal and external stakeholders involving communication and relationship management.
2. Meet daily hours of operations, on call requirements and response during rotations.
3. Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA's as required.
4. Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
5. Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
6. Generate change management requests & incident management tickets for DCEO activities.
7. Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
8. Establish documentation relevant to technical support of business & facility operations.
9. Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
10. Assist in recruiting efforts.
11. Support operating partners in the resolution of any infrastructure engineering issues.

A Day in the Life

1. Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
2. Perform rack installs, rack decommissioning, and facility management.
3. Provide operational readings and key performance indicators to ensure uptime is maintained.
4. Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
5. Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
6. The candidate may require to be on-call, or work on shift. Shift work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.

About the Team

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

1. 4+ years of relevant work experience in maintaining electrical, mechanical, HVAC, fire systems experience in a data center or critical space facilities.
2. Familiar with the concepts and interaction of Service Management systems (Problem and Change).
3. Bachelor's Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.

PREFERRED QUALIFICATIONS

1. Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
2. Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
3. Registered with Energy Commission (Suruhanjaya Tenaga) as Chargeman, electrical competent person or equivalent.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.