Business Operations Analyst - Kuala Lumpur, Malaysia - AGENSI PEKERJAAN JAC SDN. BHD.
Description
JOB RESPONSIBILITIES
- Lead strategic operational programs/initiatives, such as ISO9001 and ISO45001, across departments under the guidance of the Management Leader.
- Ensure program quality, adoption, and compliance throughout the process.
- Regularly report the overall program status to management.
- Evaluate and drive improvements in business processes using systems as enablers.
- Conduct enduser training as necessary.
- Evaluate and provide guidance on enhancing data quality, ensuring consistency and integrity across functional teams.
- Collaborate with crossfunctional teams to implement process improvements, develop new solutions, and resolve complex data issues.
- Collaborate with other departments to generate reports from various sources, including the Field Service management system.
- Drive and coordinate metrics for Monthly Business Reviews.
- Establish governance and operational working practices for the program.
JOB REQUIREMENTS
- Bachelor's Degree in Computer Science, Information Technology, or equivalent.
- Minimum of 3 years' experience in Business Application Support.
- Highly proficient in MS Office, particularly MS Excel and PowerPoint.
- Excellent analytical skills with meticulous attention to detail and the ability to derive insights from data.
- Strong drive to foster a datadriven decisionmaking culture.
- Solid understanding of the business side of technology, coupled with a passion for metrics and analysis to achieve business objectives.
- Exceptional written and oral communication skills, actively listening and effectively responding to feedback from global stakeholders.
- Demonstrated ability to work independently with mínimal supervision while exhibiting excellent judgment.
Salary:
RM4, RM4,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Experience:
Business Application Support: 3 years (required)
More jobs from AGENSI PEKERJAAN JAC SDN. BHD.
-
Sales Executive
Shah Alam, Malaysia - 2 weeks ago
-
Site Selection Officer
Kuala Lumpur, Malaysia - 3 weeks ago
-
Customer Support Executive
Kuala Lumpur, Malaysia - 4 weeks ago
-
Talent Acquisition Assistant Manager
Petaling Jaya, Malaysia - 3 weeks ago
-
Customer Relations/sales Consultant
Kuala Lumpur, Malaysia - 1 week ago
-
Operations Manager
Batu Caves, Malaysia - 1 week ago