Business Operations Analyst - Kuala Lumpur, Malaysia - AGENSI PEKERJAAN JAC SDN. BHD.

Siti Tan

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Siti Tan

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Description

JOB RESPONSIBILITIES

  • Lead strategic operational programs/initiatives, such as ISO9001 and ISO45001, across departments under the guidance of the Management Leader.
  • Ensure program quality, adoption, and compliance throughout the process.
  • Regularly report the overall program status to management.
  • Evaluate and drive improvements in business processes using systems as enablers.
  • Conduct enduser training as necessary.
  • Evaluate and provide guidance on enhancing data quality, ensuring consistency and integrity across functional teams.
  • Collaborate with crossfunctional teams to implement process improvements, develop new solutions, and resolve complex data issues.
  • Collaborate with other departments to generate reports from various sources, including the Field Service management system.
  • Drive and coordinate metrics for Monthly Business Reviews.
  • Establish governance and operational working practices for the program.

JOB REQUIREMENTS

  • Bachelor's Degree in Computer Science, Information Technology, or equivalent.
  • Minimum of 3 years' experience in Business Application Support.
  • Highly proficient in MS Office, particularly MS Excel and PowerPoint.
  • Excellent analytical skills with meticulous attention to detail and the ability to derive insights from data.
  • Strong drive to foster a datadriven decisionmaking culture.
  • Solid understanding of the business side of technology, coupled with a passion for metrics and analysis to achieve business objectives.
  • Exceptional written and oral communication skills, actively listening and effectively responding to feedback from global stakeholders.
  • Demonstrated ability to work independently with mínimal supervision while exhibiting excellent judgment.

Salary:
RM4, RM4,500.00 per month


Benefits:


  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Day shift

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Experience:

Business Application Support: 3 years (required)

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