Assistant, Digital Operations - Petaling Jaya, Malaysia - DKSH

DKSH

Verified Company

Petaling Jaya, Malaysia

1 week ago

Posted by:

Siti Tan

beBee Recruiter

Location:

Petaling Jaya, MY
Summary:

Responsible for the monthly finance reconciliation and claims for the MY/SG DKSH E-Commerce Business

Responsibilities:

Assist with monthly claims submission and to monitor by keeping AR Ageing report up to date.
Analyze customers' payment performance and check for potential credit risks to mitigate potential payment defaults.
Coordinates reclass balances from suspense account to customer account.
Follow up on payments due and check against assigned credit limit/credit policy.
Work closely with internal stakeholders in monitoring collections (e.g. days sales outstanding, monthly collection targets, etc.) and resolving customer payment issues.
Work closely with clients and internal stakeholders to resolve claims and financial disputes.
Work closely with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments.
Monitoring budget allocations for each brand on the marketplaces.
Perform invoice submission and monthly claims submission to clients and respective marketplaces.
Be the goto person with regards to the ecommerce finance operations and act as the business owner for all digital operations' financial activities.
Engage business stakeholders to elicit, analyze, prioritize, validate, document and communicate standard operation procedures.
Perform Finance related administrative and daytoday tasks for the team.
Build and establish a strong relationship with business stakeholders, Regional Digital Operations, Finance, Supply Chain, and IT to deliver business value.
Work with 3rd party vendors to ensure requirements are executed.

Job Requirements:

Diploma in Business Administration, Accounting, Finance or related disciplines.
Fresh graduates are encouraged to apply.
Prior experience in a company known for ecommerce or online fulfillment operations related or doing operation finance to a logistic company is a strong plus
Understanding the flows of the E-Commerce backend system
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Knowledge of using SAP is an added advantage.
Good finance and account knowledge and handson experience on business process design, process architecture, and process levels
Demonstrate fluency in the local language and ideally in English, both written and spoken