Logistics & Fulfillment Specialist (Mandarin - Bandar Bukit Raja, Malaysia - AGENSI PEKERJAAN DREAM-JOB SDN BHD

AGENSI PEKERJAAN DREAM-JOB SDN BHD

Verified Company

Bandar Bukit Raja, Malaysia

4 weeks ago

Posted by:

Siti Tan

beBee Recruiter

Description

Supply Chain - Logistics & Fulfillment Specialist (mandarin speaking)

Salary Range:
RM for junior level; RM for middle level

Location:
Petaling Jaya, Malaysia

Working Hours:
Monday to Friday, 9am-6pm

Logistics & Fulfillment Operations

Lead teams of Warehouse Fulfillment Executives working closely with internal and external stakeholders on daily ecommerce fulfillment operations handling
Oversee 3PL WHs on daily operational performances ensure the activities being completed ontime on target
Work cross functional teams aligning the business needs for operational planning with cost effectiveness
Monitor platform wise order creation, administration and shipping status, ensuring all orders are fulfilled according to the timeframe
In charge fulfillment related troubleshooting to ensure the operations running smoothly
Manage logistics operations for cross border transportation, local delivery, and customs clearances
Manage overall inventory related activities (stocktake, stock adjustments, disposal, etc.) for inventory accuracy
Assist customer service team on post sales operations (return refund, 3PL last mile claim, etc.) to shorten the leadtime on case closures
Keep track of KPI performance and identify KPI deviations for corrective actions
Responsible for overall performance evaluations for platform enabler partner programs

Operational Excellence & Project Management

Lead weekly operational reporting for local & regional business reviews
Assist monthly business review with all 3PL service providers
Define KPIs and setup SOPs and other ops guidelines for greater efficiency and service quality
Ensure all associated cost items are managed within approved budget
Manage monthly billing reporting to ensure the invoices being processed ontime with 100% accuracy
Manage team for project executions and implementations (e.g. new business launch, stock migration, process rollout, etc.)
Assist on identifying potential 3PL partners (warehousing, last mile service providers.) for Supply Chain Optimization team for RFP process from vendor selection, rates negotiation, final evaluation up to implementations.
Perform other jobrelated functions when required

Requirements:

Holding atleast bachelor's degree in supply chain, logistics, transportation, operations, industrial engineering, or other relevant disciplines.
710 years working experience, with atleast 3 years in the ecommerce industry. Strong knowledge in warehousing & logistics management, cross border freight forwarding and custom regulations.
Minimum 3 years of leadership experiences on team management and people development.
Strong in analytical and problemsolving
Knowledge of OMS and WMS
Excellent command of excel and google products (doc, sheet, ppt, etc.).
Results driven and selfmotivated with the tenacity to perform in a fastpaced environment.
High moral standards and personal qualities of integrity, credibility, commitment to the business.
Excellent communication skills both in English and Mandarin
Based in residential country, able to travel around the regions (SEA & CN)