Branch Manager - Kuala Lumpur, Malaysia - Adecco Malaysia

Adecco Malaysia
Adecco Malaysia
Verified Company
Kuala Lumpur, Malaysia

2 weeks ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description
Prefer to have a strong background in sales

  • Must have leadership experience
  • Attractive package with comprehensive benefits

Job Summary:


The Branch Manager is responsible for overseeing the daily operations of a specific branch or location, ensuring efficient and effective performance.

They play a crucial role in achieving organizational goals, maintaining customer satisfaction, and driving profitability.


Key Responsibilities:


  • Operations Management:
  • Supervise and manage all branch operations to ensure smooth and efficient functioning.
  • Implement and enforce company policies and procedures.
  • Monitor and manage inventory levels, if applicable.
  • Staff Management:
  • Recruit, train, and develop branch staff.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Foster a positive work environment and ensure staff adherence to company values.
  • Customer Service:
  • Ensure exceptional customer service standards are maintained.
  • Address customer inquiries, concerns, and complaints in a timely and effective manner.
  • Identify opportunities to enhance customer satisfaction.
  • Sales and Business Development:
  • Develop and implement strategies to achieve sales targets and revenue goals.
  • Identify and pursue new business opportunities in the local market.
  • Foster relationships with key customers and clients.
  • Financial Management:
  • Monitor and manage branch budgets.
  • Analyze financial reports and implement strategies to improve branch profitability.
  • Ensure compliance with financial regulations and reporting requirements.
  • Risk Management:
  • Identify and mitigate operational and financial risks.
  • Implement and enforce security measures to safeguard assets.
  • Compliance:
  • Ensure compliance with industry regulations and company policies.
  • Collaborate with regulatory bodies and auditors as needed.
  • Reporting:
  • Generate and submit regular reports on branch performance, sales, and other key metrics.
  • Provide updates to senior management on branch activities and achievements.

Qualifications and Skills:


  • Bachelor's degree in business administration, finance, or a related field (depending on the industry).
  • Proven experience in a supervisory or managerial role.
  • Strong leadership and communication skills.
  • Knowledge of industry regulations and compliance requirements.
  • Financial acumen and budget management skills.
  • Customerfocused mindset

Responsibilities:

Experience

Education

Adecco is acting as an Employment Business in relation to this vacancy.

The Adecco Group is an Equal Opportunities Employer.
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