Customer Service Representative - Air Itam, Malaysia - Aisling Consulting

Aisling Consulting
Aisling Consulting
Verified Company
Air Itam, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description
Act as the primary point of contact for our valued customers. Provide exceptional assistance and support. Empathize, communicate effectively, and resolve issues to contribute to organizational goals of delivering outstanding customer experiences.


Key Responsibilities

  • Identify customer issues, troubleshoot problems, and
    work towards effective solutions

Working Mode

  • 100% onsite
  • Location: Bayan Lepas, Pulau Pinang

Working Hours

  • Monthly Rotational Shifts
  • 5 Days of work per week on monthly rotations
  • Possibly work on weekends, depending on shift arrangements

Renumeration Package

  • RM 2,500
  • RM 3,300
  • Additional Allowances

Requirements:

-
Native Proficiency in Mandarin (Speaking + Reading + Writing):

  • Fluent English
  • Minimum Education Required: SPM

Benefits

  • Professional Development (Training)
  • Statutory Contributions (EPF & SOCSO)
  • Medical Benefits & Insurance
  • Additional Allowances
& Incentives


Job Types:
Full-time, Permanent


Salary:
From RM2,500.00 per month


Benefits:


  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • On call
  • Rotational shift

Supplemental pay types:

  • Attendance bonus
  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Ipoh: Reliably commute or planning to relocate before starting work (required)

Education:


  • STM/STPM (preferred)

Language:


  • Mandarin (preferred)
  • English (preferred)
Expected Start Date: 09/13/2023
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