Executive, Information Technology - Shah Alam, Malaysia - Dunlop Srixon Sports Asia Sdn. Bhd.

Dunlop Srixon Sports Asia Sdn. Bhd.
Dunlop Srixon Sports Asia Sdn. Bhd.
Verified Company
Shah Alam, Malaysia

1 week ago

Siti Tan

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Siti Tan

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Description

JOB RESPONSIBILITIES:

Full-Time Employment (with probation of 6 months)


1. User Management

  • Main liaison personnel to coordinate project/troubleshooting issues with users and vendor, in order to resolve issues and meet project deadlines.
  • Provide orientation and guidance to users on how to operate new software and devices.
  • To plan, implement, monitor and upgrade security measures for company users.
  • Ensure compliance with company policies and procedures
- network hardware and software, user support, security, and backup.


2. IT Support

  • Ensure timely deployment of various IT security patches, and firmware for network devices, servers, and other devices.
  • Establish an effective monitoring mechanism to monitor the health status of servers and network devices.
  • To manage and coordinate with outsourcing vendors to ensure services provided are in accordance with SLA for Infrastructure services and enduser support. Review & ensure issues case logs are resolved.

3. Others

  • Maintain and manage IT assets to ensure uptodate asset listing.
  • Perform IT ad hoc tasks assign by Manager from time to time.

JOB REQUIREMENTS:


  • Diploma / Degree in IT or any related field.
  • 1 years' experience in IT.
  • Knowledge on SAP will be an added advantage
  • Ability to multitask and work independently with mínimal supervision.
  • Fresh graduates are encourage to apply.
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