Customer Service Representative - Kuala Lumpur, Malaysia - Agensi Pekerjaan Hiredsearch Services Sdn Bhd

Agensi Pekerjaan Hiredsearch Services Sdn Bhd
Agensi Pekerjaan Hiredsearch Services Sdn Bhd
Verified Company
Kuala Lumpur, Malaysia

1 week ago

Siti Tan

Posted by:

Siti Tan

beBee Recruiter
Description

Work Hour:
Mon - Fri, 9am - 6pm

Work Location:
Bandar Sri Damansara, KL

Responsibilities:


  • Update account maintenance and assist to ensure of the subscription benefit customer care.
  • Assist to get feedback on the Customer Satisfaction Score Tracking
  • To ensure customer aware of the subscription renewal period timeline
  • Follow up with customer subscription renewal status
  • Support customer enquire or concerns directly to ensure the matter being address
  • Support as representative person to vendor on our forecast update
  • Update CRM Assets Management
  • Assist to update the monthly and quarterly report to respective person and management
  • Perform any adhoc assignments as required by the Management

Job Requirement:


  • Good interpersonal skills, confident and multitasking.
  • Proficient in both written and spoken in English will be added advantage.
  • Proficiency in Microsoft Office (Words, Excel, Powerpoint).
    .

Pay:
RM2, RM3,500.00 per month


Benefits:


  • Dental insurance
  • Gym membership
  • Health insurance
  • Maternity leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Application Question(s):

  • What is your expected salary?
  • What is your current salary?

Experience:


  • CS: 1 year (preferred)

Language:

- and write Mandarin (preferred)
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