Telemarketing - Kuala Lumpur, Malaysia - RESOURCES ENTITY SDN BHD

Description

Telemarketers are professionals who are responsible for talking to potential customers on the phone and selling products or soliciting donations.

Their duties include tracking customer contact lists, explaining the benefits or advantages of their services, and obtaining payment information if necessary.

• Cold call people using a given phone directory to sell products or solicit donations
• Answer incoming calls from prospective customers
• Use scripts to provide information about product's features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer's requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer's personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company's reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

• Monday to Friday

• Attendance bonus
• Commission pay
• Performance bonus

• STM/STPM (preferred)

• TeleMarketing: 1 year (preferred)

• English (preferred)
• Bahasa (preferred)

• Kuala Lumpur (preferred)

• Kuala Lumpur: Relocate before starting work (preferred)