IT Helpdesk Support - Kuala Lumpur, Malaysia - Taiwan Buddhist Tzu Chi Foundation Malaysia
Description
DUTIES AND RESPONSIBILITIES:
- Diagnosing issues with computer software, peripherals, and hardware.
- Running software diagnostic tools and physically inspecting hardware systems.
- Help with troubleshooting hardware and software
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining computer systems and networks
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Walk staff step-by-step through the problem-solving process
- Maintains accurate IT asset inventory and assist in acquisition, deployment, support, and retiring of IT assets based on established IT life cycle management.
- Inform staff about IT products and services
QUALIFICATIONS:
- Diploma Degree in Computer Engineering or equivalent.
- Two or more years of experience as a helpdesk support
- Advanced knowledge of help desk software and remoteaccess systems.
- Advanced knowledge of computer hardware and software systems, e.g. Office 36
- High integrity and ethics value.
- Highlevel communication skills. Patience and understanding
- Good problemsolving skills, analytical and team player.
- Selfinitiated, positive and passionate.
Salary:
RM3, RM4,000.00 per month
Benefits:
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Ability to Commute:
- Kuala Lumpur (required)
Ability to Relocate:
- Kuala Lumpur: Relocate before starting work (required)
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