IT Helpdesk Support - Kuala Lumpur, Malaysia - Taiwan Buddhist Tzu Chi Foundation Malaysia

Siti Tan

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Siti Tan

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Description

DUTIES AND RESPONSIBILITIES:

  • Diagnosing issues with computer software, peripherals, and hardware.
  • Running software diagnostic tools and physically inspecting hardware systems.
  • Help with troubleshooting hardware and software
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Walk staff step-by-step through the problem-solving process
  • Maintains accurate IT asset inventory and assist in acquisition, deployment, support, and retiring of IT assets based on established IT life cycle management.
  • Inform staff about IT products and services

QUALIFICATIONS:


  • Diploma Degree in Computer Engineering or equivalent.
  • Two or more years of experience as a helpdesk support
  • Advanced knowledge of help desk software and remoteaccess systems.
  • Advanced knowledge of computer hardware and software systems, e.g. Office 36
  • High integrity and ethics value.
  • Highlevel communication skills. Patience and understanding
  • Good problemsolving skills, analytical and team player.
  • Selfinitiated, positive and passionate.

Salary:
RM3, RM4,000.00 per month


Benefits:


  • Free parking
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Ability to Commute:

  • Kuala Lumpur (required)

Ability to Relocate:

  • Kuala Lumpur: Relocate before starting work (required)

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