IT Analyst - Kulim, Malaysia - EPS Ventures Sdn Bhd

EPS Ventures Sdn Bhd
EPS Ventures Sdn Bhd
Verified Company
Kulim, Malaysia

1 week ago

Siti Tan

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Siti Tan

beBee Recruiter
Description

Responsibilities:

  • Act as Level 2 support in resolving complex incidents and to provide guidance to Level
  • Liase with global IT counterparts to ensure alignment and awareness of changes
  • Participate in solutioning, blueprinting, creating functional specs, configuring, testing, implementing and providing go live support
  • Work with crossfunctional project teams to include relevant module requirements in broader projects
  • Review tickets by frequency and categorization to identify patterns for potential improvements
  • Interface with business partners to understand issues or challenges on hand to derive timely solutions
  • Work with process owners and SMEs to review/improve current processes
  • Document ERP relevant module processes and transactions in support of processes defined by functional unit process owners
  • Perform medium to complex functional configuration tasks for ERP relevant modules to develop prototype solutions to business requirements and to implement fixes, changes, and enhancements
  • Provide guidance in test cases creation and execution of test cases
  • Maintain effective and cooperative working relationships with process owners, functional and technical team members, and users
  • Document processes, specifications, working instructions and solutions to drive the creation of support knowledge base system
  • Performs related duties as assigned

Requirements:


  • Bachelor's degree in Computer Science/Information Technology or equivalent
  • 35 years of work experience with ERP systems (preferably Oracle Fusion).
  • Minimum 1 or more ERP full lifecycle implementation
  • Knowledge of ERP relevant module(s) required
  • ITIL Foundation Training & Certification preferred

Job Types:
Full-time, Permanent


Salary:
RM5, RM8,000.00 per month


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kulim: Reliably commute or planning to relocate before starting work (required)
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